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AI Visibility Scorecard
Just Energy
justenergy.com · utilities
Somewhat visible. AI bots can read Just Energy, but it is missing the structured signals that push citation rate above competitors.
AI engines read this profile 5 times
Claude · Apple Intelligence · Amazon Alexa
#14,644 of 1,839,699 in Media & Entertainment for AI visibility
6.9
/10
AEO Score
About Just Energy
from our crawl and measurement
Just Energy is a Houston, Texas business whose own site puts it this way: "Call: 866-288-3105 - Make Just Energy your Electric Company and Gas Provider. Served 1 million satisfied customers over 20 years. Electricity & Gas Plans." To AI engines like ChatGPT and Perplexity it is partially visible, scoring 6.9 out of 10, readable in places and missing in others.
On the page itself the strengths are clear: structured data describing the business, a clear heading structure, a clearly stated business identity, crawler access and the files AI engines look for and sitemaps and entity links AI can follow. What holds it back is credibility markers like credentials or reviews.
Away from its own site, other sites link to it and it comes up on Reddit. There is some, but not much, sign that the domain is only lightly established, press coverage is thin and there is little discussion of it. Beyond that, AI engines do not yet recognise it as a distinct business.
AI crawlers have visited 5 times in our tracking, including ClaudeBot (Anthropic), Applebot (Siri) and AmazonBot (Alexa AI). It does link out to several social profiles, which helps engines tie the brand together. The business dates to 1997.
The 6 signals AI reads
Higher is better · 0-10
Structured Data
9
Organization / LocalBusiness JSON-LD that AI can read.
Content Structure
10
Clear headings and answer-style content.
Entity Clarity
10
How clearly your brand identity reads to AI.
E-E-A-T Signals
Experience, Expertise, Authority, Trust
4
Experience, Expertise, Authority, Trust markers.
Technical AEO
10
robots.txt, llms.txt, and AI-bot crawl access.
AI Discoverability
9
Sitemaps and entity links AI can follow.
Off-page authority
How the web signals your brand to AI
Backlinks
10
Inbound links from other sites.
Domain Trust
4
Established authority for your domain.
Entity Presence
0
Not in AI knowledge graphs yet.
News Mentions
1
Press and news coverage.
Community
1
Forum and community discussion.
7
Reddit mentions and discussion.
What this score means
Your AEO score measures whether AI search engines - ChatGPT, Claude, Perplexity, Gemini - can actually read your site and cite it in answers. Roughly two-thirds of sites are invisible to them. At 6.9/10, Just Energy has a working base to build on - fixable, and the signals above are where to start.
Frequently Asked Questions
How do I choose the best Just Energy electricity plan for my home?
Choosing the right Just Energy electricity plan starts with understanding your household’s energy needs. Start by entering your ZIP code to explore available plans and review each plan’s Electricity Facts Label (EFL). Compare things like home size, daily energy use, and whether you’re looking for a time-of-use plan like our Nights Free plan.
Can I switch to Just Energy from another provider without service interruption?
Yes. When you switch to Just Energy from another provider, your service continues seamlessly. In most cases, you won’t experience any interruptions because your local utility still delivers power to your home. Just Energy handles the switch for you, making it simple and stress-free.
Does Just Energy offer reimbursement in Texas for my current provider’s cancellation fees?
New Just Energy customers in Texas can receive a bill credit for up to $150 as a reimbursement of your current provider’s cancellation fees. To qualify, you must: Be a new Just Energy customer in Texas. Have a 12-month or longer term agreement. Send a copy of your previous provider’s final bill showing the cancellation fee within 90 days of enrollment to [email protected], our mailing address at C/O Cancellation Fee Reimbursement Program 5251 Westheimer Road, Suite 1000, Houston, TX 77056, or via fax at 888-548-7690.
What regions does Just Energy offer electricity or natural gas services in?
Just Energy provides natural gas and/or electricity services in Alberta, Manitoba, Ontario, Quebec, and Saskatchewan in Canada as well as Delaware, Illinois, Indiana, Michigan, New Jersey, Ohio, Pennsylvania, and Texas in the United States. You can check out the plans available in your area simply by entering your ZIP or postal code on our website and exploring the options that fit your needs.
Does Just Energy offer renewable energy options?
Yes. Just Energy offers several renewable and sustainable green energy options that make it easy to reduce your environmental impact. Through programs like JustGreen Power and JustGreen Natural Gas, we purchase renewable energy credits (RECs) or carbon offsets on your behalf to support clean, renewable sources like wind, solar, and hydro. You can also add GoodBundle for additional eco-friendly benefits designed to help you power your home sustainably and confidently. JustGreen Natural Gas is not offered in Texas.
What is the best way to contact Just Energy?
For customer support needs, [email protected], call 866-587-8674 or fill out our online form . To find and enroll in the right plan for you, call 866-288-3105. Texas residential customers with questions on disconnection or looking for reconnection assistance can call 866-253-6480.
Is this your brand?
The exact fixes for Just Energy
Which AI engines already crawl you
Weekly ChatGPT & Claude citation tracking
The AEO Checklist Every Small Business Owner Needs Right Now
Your potential customers are asking ChatGPT, Gemini, and Claude questions about your product category. These AI models are giving answers without sending traffic to your website. You're not losing rank. You're losing visibility entirely.
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Source & Attribution
Scored by Engagemii on August 1, 2026. Methodology: engagemii.com/aeo/methodology
Source URL: https://engagemii.com/aeo/brands/justenergy
Cite this score: Engagemii (2026). "AEO Score for Just Energy." Retrieved from https://engagemii.com/aeo/brands/justenergy
Licensed under CC BY 4.0. You may reuse this data with attribution: a visible link to engagemii.com.
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