Question 1

Who is Damotech? What does Damotech do?

Accepted Answer

Damotech is North America’s leading provider of warehouse rack safety solutions. We engineer and manufacture pallet rack repair and protection systems, perform rack inspections and load capacity calculations, employee safety training, and offer an online software platform to help you manage rack safety across all your facilities.

Question 2

What sets Damotech apart from the competition?

Accepted Answer

Choosing Damotech means partnering with the most trusted name in warehouse and rack safety. That’s why more than half of Fortune 500 companies continue to do business with us year after year. We’re known for engineering the industry's most robust rack repair kit —the DAMO PRO— backed by a lifetime warranty against impact, and installed by a nationwide team of certified professionals. Beyond products, Damotech is also the largest provider of rack inspection and load capacity calculation services in North America, all performed by trained engineers who ensure compliance with RMI, OSHA, and building code standards. Our unwavering focus on quality, compliance, and service helps you reduce risk, extend the life of your racking systems, and feel confident knowing you’ve made the right choice

Question 3

Is Damotech a member of RMI, ProGMA, or other industry groups?

Accepted Answer

Yes. Damotech is a proud member of the Rack Manufacturers Institute (RMI), the Protective Guarding Manufacturers Association (ProGMA), and MHI. These memberships ensure our products and engineering practices meet or exceed recognized safety and design standards. Damotech is also a member of other industry associations like the NSC, Global Cold Chain Alliance, and others. Learn more about Damotech Memberships, Certifications &amp; Associations.

Question 4

Are Damotech rack safety products & services RMI MH16.1 compliant?

Accepted Answer

Absolutely. Damotech is a proud member of RMI and our products are engineered in accordance with RMI MH16.1 specifications. Our rack inspection services also compliant with RMI MH16.1 Guidelines.

Question 5

Does Damotech sell directly to customers or through dealers/distributors?

Accepted Answer

We do both. Damotech works with a large network of authorized dealers across the United States and Canada while also selling directly to customers. This flexibility allows us to serve companies of all sizes—whether you operate a single warehouse or manage hundreds of distribution centers across North America. For large national accounts, Damotech can coordinate projects across multiple facilities and states, ensuring consistent service, standardized reporting, and synchronized installation schedules nationwide.

Question 6

What’s the best way to get in touch with Damotech?

Accepted Answer

You can reach our team by completing the contact form on our website or by calling 1-877-990-3266. No matter what you're looking for, we’ll connect you with the right specialist for your needs. Most popular forms: Free On-Site Damage Assessments Product Quotes Rack Inspection &amp; Load Capacity Quotes Employee Safety Training Quotes Find a Damotech Dealer Talk to an Expert Customer Support

Question 7

Where can I find more information on warehouse and rack safety?

Accepted Answer

Damotech offers a wide range of free resources to help warehouse operators, safety managers, and engineers improve rack safety and compliance. Blog — Expert articles on rack safety, warehouse best practices, engineering insights, and industry trends. Knowledge Base — Technical guides, how-tos, and FAQs to help you get the most out of Damotech products and services. Download Library — Access white papers, brochures, case studies, and spec sheets. Videos &amp; Webinars — Watch safety webinars and learn from industry experts on warehouse safety- related topics. Warehouse Safety Section — Learn how to build a safer, more compliant warehouse through inspections, repairs, and training. Rack Safety Dictionary — A glossary of key rack safety terms and definitions. Rack Safety Flywheel — Discov

Question 8

Is Mac Rak now part of Damotech?

Accepted Answer

Yes. Damotech acquired Mac Rak in 2023. The acquisition brings together two of the most recognized rack repair manufacturers in North America. By unifying expertise, engineering capabilities, and product portfolios, Damotech strengthens its ability to serve warehouses across the U.S. and Canada with reliable rack safety solutions. Mac Rak is now fully integrated into Damotech’s operations, and all Mac Rak products and services are supported directly through Damotech. The Mac Rak customers can expect consistent product quality, faster service, and a single unified partner for rack repair, protection, inspections, and engineering services.

Question 9

Did Damotech invent the engineered pallet rack repair kit?

Accepted Answer

More than 35 years ago, Damotech introduced the first engineered alternative to full-frame replacement or onsite welding—the DAMO PRO, an innovation that transformed how warehouses address rack damage. Instead of dismantling an entire upright frame to replace a single damaged column, Damotech’s engineered repair kits allow facilities to permanently restore structural integrity with minimal disruption, downtime, or inventory movement. Best of all it protects against future damage and comes with a Lifetime Warranty. This approach—now widely adopted across the industry—remains central to Damotech’s mission: providing engineered, long-lasting solutions that improve safety and reduce operating costs for warehouse operators.

Question 10

There's been an incident in my warehouse. How can I quickly get Damotech to assess the rack damage?

Accepted Answer

Damotech offers five ways to have rack damage assessed, depending on the urgency and scope of your needs: Submit Photos or a Video for Review Use this form to upload photos or a pre-recorded video of the damage. Our team will review the materials and follow up with recommendations and next steps. Request an On-Site Damage Assessment Use this form to schedule an in-person visit from a Damotech expert. This is recommended for facilities with multiple damage locations or complex situations, or when an in-person meeting suits you best. Schedule a Professional Rack Inspection If you would like a comprehensive review of your entire warehouse—including formal compliance reporting and documentation—our professional inspection services provide a full evaluation beyond individual damage points. Use

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