madillo.com

Why is CollBox better than handling it myself?

You didn’t go to law school to chase past-due bills. We’re purpose built to get law firms paid for their hard work without putting client relationships at risk. Take the burden of chasing bills off yourself (and your staff!) and let us take care of it.

How successful are you at getting past-due accounts paid?

We’ve helped firms big and small recover over $100M to date while improving their time to get paid by an average of 40%.

How do I know what you’re saying to my clients?

Your dedicated specialist treats your clients with the same care you would. All calls, emails, and updates are logged right within CollBox. You’ll have complete visibility on your dashboard to see how, when, and how often your specialist reaches out to clients. We’ll also conduct a thorough onboarding session before launch to learn your preferences on how we contact your client.

Can I give special instructions to my receivables specialist?

We use industry best practices to make sure both you and your customers have a great experience. We send you an onboarding survey at the beginning of your subscription so you can tell us and your receivables specialist about your business. You’ll also attend a live session to meet your dedicated specialist. Afterwards, we’ll tailor the approach to your firm.

What if my books aren't in perfect shape?

CollBox is safe to use even if your books need a little help. We can support you in cleaning up your past-due accounts as our approach is always friendly and professional but is especially gentle as we started. If you have serious accuracy or workflow issues in your systems, we can also refer you to experts in our network to help audit your systems and processes before you begin working with us.