Mercedes

How much supervision will they require?

Minimal direct supervision.Graduates do not require constant oversight. They are trained to work independently within defined procedures, to use factory resources such as WIS and XENTRY Diagnosis, and to escalate appropriately when needed.What they benefit from is mentoring and guidance from a qualified technician, not micromanagement.

Are they safe around customer vehicles and equipment?

Yes.Safety is a core requirement for advancement through the program. Students are given opportunities to demonstrate best practices for safe work habits. Training includes shop safety, vehicle protection procedures, proper lifting techniques, and responsible tool use.Graduates are accustomed to working under supervision in environments where vehicle damage or injury is unacceptable.

Will they show up consistently and act professionally?

Yes.Attendance, punctuality, and professionalism are evaluated continuously throughout training. Students demonstrate these qualities and maintain the set standards or risk removal before graduation.Students develop workplace habits such as arriving prepared, maintaining organized work areas, following instructions, and communicating effectively with instructors and peers.

Can they perform entry-level service tasks immediately?

Yes.The program emphasizes the real work assigned to new technicians.

What does it cost the dealership to hire one?

$0Nothing.Unlike many training pathways that require dealerships to invest significant funds in technician development, MB DRIVE JC graduates can be hired at no training cost to the dealer.Other MB Drive programs typically cost dealerships approximately $14,500 per graduate.