MGCOne

1. What is a community association?

Developers purchase land, build multiple homes and create communities. Once they have completed the sale of all homes within the community, they pass on the responsibility of day-to-day community management to the association.

2. How is a community association managed?

Management of a community association is based on shared ownership by all homeowners within the association. Homeowners elect Board Members (trustees) to manage association business. The elected board members typically engage a management company to manage the day-to-day and back office work. In some cases, the board may choose to self-manage by hiring a community manager and an accounting firm.

3. How has community management evolved?

Board members seek out management companies to manage their community. They conduct RFPs (Request for Proposal), interview community management companies and select one based on their capabilities (i.e., technology, experience, reputation) to serve the community. Beginning – 1960s Community management companies did not have the luxury of technology.

4. What are the challenges for community associations?

While software providers meet many community management needs, they remain focused on community management companies rather than community associations. When Board Members look to change to a new management company or other service provider, the community association and incoming management company or service provider face many challenges with the turn over of information and history.

5. Why is it time for a new era of community management?

The community management industry continues to evolve, allowing management companies and other service providers to upgrade their offerings for community associations. Although this improvement has been substantial, the technology available today provides an opportunity to radically change how clients are served.