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How to Fix It?

Work through these steps in order, starting with the simplest. In most cases one of the earlier steps resolves the problem, so there is no need to continue once it is fixed: Confirm your internet connection works normally by browsing a website.

When to Call a Technician?

If recognition fails even in quiet conditions with a good microphone, the issue may be hardware or settings rather than noise. In that case, a technician or the tool’s support can check, since a microphone that struggles in a quiet room points to something beyond the surrounding noise, whether a hardware fault or a settings problem that someone with more visibility can help you diagnose.

When to See a Technician?

If none of these steps help and the issue is consistent rather than occasional, it’s worth filing a support ticket with Leonardo AI so their team can check for an account-specific cause.

What Is Likely Causing It?

The app restarts its process when a sensitive permission changes, and a bug in that restart sequence causes the crash. The permission gives access to a resource such as storage or the camera that another app is currently holding. A corrupted app cache means the app cannot write the state it just gained access to.