AI Receptionist: 24/7 Answering & Lead Capture

What is Frontdesk?

Frontdesk is an AI-powered front office platform for small and medium businesses. It includes an AI phone receptionist, web chatbot, SMS agent, CRM, calendar, and more, all working together. Your AI answers calls 24/7, qualifies leads, books appointments, and handles routine inquiries just like a trained human employee.

How long does setup take?

Less than 5 minutes. Enter your website URL or describe your business, and our AI builds your receptionist automatically. You can go live with a forwarded phone number and embedded chatbot the same day, no engineers, no agencies, no waiting.

Can I try it before paying?

Yes. The Free plan gives you full access to the AI workforce with limited monthly usage, no credit card required. You can also call our AI demo line at +1 (864) 619-0619 to hear it in action, or book a free call with our customer success team.

Does it integrate with my existing CRM?

Frontdesk has its own built-in CRM, but it also integrates with popular tools via Zapier and direct API connections. If you're on an Enterprise plan, custom integrations are available, every interaction (call, chat, SMS) is automatically logged wherever you need it.

What happens when the AI can't answer a question?

Frontdesk is built with enterprise-grade escalation logic. When the AI encounters a complex case it cannot handle, it escalates to a human supervisor in real-time with a full transcript. You can configure escalation rules, approval workflows, and notification recipients from the dashboard.

Do you have an enterprise plan?

Yes. Our Partner/Enterprise plan is designed for businesses handling 25+ interactions per day, call centers, and multi-location operators. It includes volume discounts, API access, custom integrations, a dedicated account manager, white-glove onboarding, and a dedicated Slack channel. Book a call with our sales team for a custom demo.

Can I keep my existing phone number?

Yes. You can forward your existing business number to Frontdesk so all calls are handled by the AI. Your customers dial the same number they always have. They just get an always-available, always-professional AI receptionist.