EngageBay

What is EngageBay?

EngageBay is an all-in-one CRM platform built for small businesses and startups. It combines marketing automation, email marketing, sales CRM, appointment scheduling, live chat, and helpdesk into a single tool so you don't need to stitch together multiple subscriptions. Founded in 2017, EngageBay is used by 46,000+ businesses worldwide and offers a free plan for up to 15 users with no credit card required.

Is EngageBay really free?

Yes. EngageBay offers a genuinely free plan - not a trial - that includes CRM, email marketing, live chat, and helpdesk features for up to 15 users. No credit card is required to sign up. Paid plans start at $12.74/user/month if you need advanced features like marketing automation workflows, custom reporting, or increased contact limits.

How does EngageBay compare to HubSpot?

EngageBay offers comparable core features to HubSpot - CRM, email automation, landing pages, live chat, and helpdesk - at a fraction of the cost. HubSpot's paid plans start at $800/month for marketing features, while EngageBay's equivalent starts at $12.74/user/month. EngageBay is specifically designed for small businesses that need an all-in-one platform without enterprise-level pricing. It has been rated as a HubSpot alternative by Zapier, Forbes, and G2.

What features does EngageBay include?

EngageBay includes over 30 features across marketing, sales, and support: email marketing, marketing automation, CRM, contact management, lead scoring, sales pipelines, appointment scheduling, email templates, web forms, landing pages, live chat, helpdesk ticketing, deal management, and an AI chatbot. All features are available in one platform with no integrations required between tools.

Is EngageBay good for small businesses?

EngageBay is built specifically for small businesses and startups. Unlike enterprise CRMs that charge per feature, EngageBay bundles everything into one affordable plan. It requires no technical setup, has an intuitive interface, and offers free onboarding support. G2 has consistently rated EngageBay as a Leader in the Small Business CRM category, with 900+ reviews averaging 4.7 out of 5.

How long does it take to set up EngageBay?

Most businesses are up and running within a day. EngageBay offers a guided onboarding session, video tutorials, and a support team available via live chat and email. You can import existing contacts from HubSpot, Salesforce, or a CSV file in minutes. There is no installation required - EngageBay is fully cloud-based and works in any browser.