One82

How fast do you respond to support requests?

We guarantee a response in under 3 minutes during business hours. After hours, our 24/7 emergency line connects you to a live engineer — not a voicemail.

Do you work with firms outside the Bay Area?

Our primary service area is the San Francisco Bay Area, but we put boots on the ground nationwide through our partner networks. We also support companies throughout the world — we even have a client as far as India. Whether your team is local, remote, or distributed globally, One82 delivers the same enterprise-grade IT and cybersecurity.

What compliance frameworks do you support?

We implement and maintain FTC Safeguards, SOC 2, HIPAA, PCI DSS, NIST CSF, GDPR, and CMMC. We assess which frameworks apply to your firm and build a compliance roadmap.

How long does onboarding take?

Typical onboarding takes 2-4 weeks depending on firm size and complexity. We handle everything — migration, setup, documentation, and training — with zero disruption to your team.

What makes you different from other MSPs?

We specialize exclusively in professional services firms. We know your software, your deadlines, and your compliance requirements. Our 26+ years of experience and 5-star Google rating reflect a level of partnership most IT providers cannot match.