Passionate Agency

How do Passionate Agency's unlimited packages work?

In contrast to typical agencies, where you are billed by the hour or a fixed amount for a project specification, our unlimited packages give you access to a full-time or part-time (top 0.5%) senior resource for a month with complete flexibility to manage the tasks they work on on a daily basis. The “resource” can also alternate between senior specialists within the service area according to the tasks. For example, within the Grow packages , you can request design, video and web development deliverables, and while you might only have 1 resource (so 2 separate tasks cannot be worked

Who are Passionate Agency's services ideal for?

This mode of operation is ideal for iterative and fast-paced creative, marketing, and product teams that require high-quality deliverables across a broad spectrum of services with a fast turnaround. The packages are also ideal for medium to large-scale multidimensional projects that might require the combination of multiple Grow, Optimize, and Innovate packages . For these kinds of projects, our packages work out to be multiple times more cost-efficient than comparable quality traditional agency estimates, which often “price the client” instead of the project. <span sty

Who will I be working with?

You&#8217;ll have a dedicated project manager as your main point of contact who coordinates your requests across our team. Depending on your subscription, you&#8217;ll work with senior designers, developers, motion graphics artists, UX researchers, CRO specialists, or AI engineers—all within the top 0.5% of talent in their fields.

Are there differences between your monthly and annual packages?

Both plan types offer the same level of service and unlimited requests. Monthly plans offer maximum flexibility with no long-term commitment, while annual plans provide a 10% discount. Both can be canceled with no hidden fees—your subscription simply won&#8217;t renew for the following period.

Do you offer smaller maintenance or hourly packages?

Yes, we offer flexible hourly packages ranging from 1 to 10 hours per month ($199 per hour) for projects that don&#8217;t require unlimited service. These packages are perfect for maintenance, small updates, or occasional creative needs. All hourly packages provide access to the same senior talent as our unlimited subscriptions and can be used across design, UX optimization, or AI services depending on your specific needs. Annual commitments for hourly packages also receive a 10% discount.

How can I cancel my subscription?

We believe in complete flexibility with no hidden commitments. You can cancel your subscription at any time through your client dashboard or by contacting your dedicated project manager. There are no cancellation fees or penalties—your subscription simply won&#8217;t renew for the following billing period. For monthly plans, you&#8217;ll have access until the end of your current month. For annual plans, you&#8217;ll maintain access until the end of your paid annum. All your assets, designs, and deliverables remain fully yours after cancellation, and we&#8217;re happy to provide any transition

Do you provide access to A/B testing, AI, or other tools?

Our focus is on providing expertise and implementation rather than licensing third-party tools. As a general rule, if the software is paid and serves as an input to our service (such as A/B testing platforms, development API costs, or specialized AI services), clients are responsible for those licenses. We&#8217;re happy to recommend appropriate tools based on your needs and budget, and our team is experienced with most industry-standard platforms. For implementation services like setting up or configuring tools, that work is included in your subscription. We can also help you evaluate which t

Can I request a service not listed in your packages?

Yes, absolutely. While our service lists are comprehensive, we understand that digital needs often extend beyond standard categories. If your request relates to the expertise within your chosen package (design, UX optimization, or AI implementation), our senior specialists can likely accommodate it. For example, though we don&#8217;t specialize in Wix development, our design team can make updates using the Wix editor within the Grow package. Simply ask about your specific requirements, and we&#8217;ll transparently assess if we can deliver the high-quality results you expect. Our goal is to be