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ArcGlass
What this score means
Your AEO score measures whether AI search engines (ChatGPT, Claude, Perplexity, Gemini) can actually read your site and cite it in answers. Two-thirds of websites are invisible to them. ArcGlass just got measured.
5/10 means ArcGlass is borderline visible. AI bots can crawl your site but your structured-data signals are thin. You are at risk of being skipped when buyers ask AI for a recommendation.
About ArcGlass
ArcGlass is the post-conversation layer for companies that talk to customers. It ingests conversations across Slack, email, meetings, forums, and tickets; surfaces sentiment, churn risk, champions, and feature demand; and routes the resulting actions to the right person in Leadership, Sales, Support, and Product.
Key Topics
Details
Category: Technology
primeorbit.aiAI Visibility Breakdown
2
Structured Data
8
Content Structure
6
Entity Clarity
3
E-E-A-T Signals
7
Technical AEO
4
AI Discoverability
Frequently Asked Questions
What is ArcGlass?
ArcGlass is the post-conversation layer for companies that talk to customers. It sits after every conversation ends — across tickets, forums, emails, and chat — detects signals that matter, creates actions in your systems of record, assigns owners, and tracks them to resolution.
Which sources does ArcGlass read from?
Slack (including Slack Connect), Gmail, Outlook (Microsoft 365), Microsoft Teams, Google Chat, meeting-transcription tools (Fireflies, Gong, Chorus), community forums (Discourse, HackerNews, Reddit, Twitter/X, GitHub Discussions), mobile app reviews, and direct file uploads (.zip of .txt / WhatsApp exports, .eml / .mbox, CSV).
Which tools does ArcGlass write actions into?
Slack DMs and channels, Jira, Linear, Asana, Notion, Salesforce, HubSpot, email, Microsoft 365, Discord, generic webhooks, and Stripe for billing-event tagging.
Who uses ArcGlass?
Customer Success teams (to catch at-risk accounts before churn), Sales (to hear about upsells and risk in real time), Product and Engineering (to see feature demand and bug patterns), Support (to catch recurring issues earlier), and Leadership (for a unified weekly digest across every channel).
How is ArcGlass different from Gong or Fireflies?
Gong and Fireflies record and analyze meetings. ArcGlass ingests meeting transcripts as one of many sources alongside chat, email, support tickets, and community forums — so the signal it produces is cross-channel rather than meeting-only.
How is ArcGlass different from Gainsight or Catalyst?
Gainsight and Catalyst are configured Customer Success workflow platforms — heavyweight and opinionated. ArcGlass is the signal-extraction and routing layer that can feed them, or replace them for teams that just need the listening + action layer.
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Exact fixes: robots.txt, schema, llms.txt
AI bot crawls from ChatGPT, Claude, Perplexity, Gemini
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Source & Attribution
Scored by Engagemii on May 21, 2026. Methodology: engagemii.com/aeo/methodology
Source URL: https://engagemii.com/aeo/brands/primeorbit-ai
Cite this score: Engagemii (2026). "AEO Score for ArcGlass." Retrieved from https://engagemii.com/aeo/brands/primeorbit-ai
Licensed under CC BY 4.0. You may reuse this data with attribution: a visible link to engagemii.com.
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