Prosper Property Management

How do I apply for a rental property?

You can apply for a rental property by completing an online application form on our website. Please review our rental criteria thoroughly before applying. Also, please ensure that you provide all requested documentation, otherwise your application may not be considered complete.

What are the lease terms and conditions?

Lease terms typically range from 6 to 12 months. Please speak with our leasing coordinator about specific requests that you may have.

How do I pay my rent?

Rent can be paid online through our tenant portal, using your credit card, debit card or via direct bank transfer. Detailed instructions about additional ways to pay will be provided once you get closer to signing your lease.

What happens if I miss a rent payment?

Rent payments are typically due on the first of each month (check your lease document for any exceptions). If you miss a payment, a late fee may apply, as agreed upon in your specific lease agreement and as permitted by law (in Washington State: 5 days after the due date). Extended non-payment could lead to further action.

Who do I contact for regular maintenance requests?

For non-urgent maintenance requests, please submit a work order through our online tenant portal or contact the office directly.

How do I report an EMERGENCY maintenance issue?

For emergencies (e.g., water leaks, electrical failures), please call our emergency maintenance number immediately at 253-343-4227. Please provide as much detail as possible about the issue for quicker resolution.

Can I make changes to my rental unit (e.g., painting or installing shelves)?

Any alterations or improvements to the rental unit must be approved in writing by the office. Unauthorized changes could result in costly charges. We advise that you always ask first and we can guide you through that process.

What is the pet policy?

Pets are allowed in some properties and not others.There may be breed, size, and number restrictions. An additional pet deposit or monthly animal fee may apply. Please check with the property manager for specific pet policies.