Prozo

What is Prozo?

Prozo is India's supply chain operating system for omnichannel brands. It provides end-to-end warehousing, multi-carrier logistics, and integrated technology (ProOMS, ProWMS, ProShip) through a single platform, serving 120+ brands across India.

What services does Prozo offer?

Prozo offers warehousing and fulfilment, multi-carrier logistics, and supply chain technology. This includes 50+ fulfilment centres across India, 30+ logistics partners covering 25,900+ pin codes, and proprietary tech products like ProOMS for order management, ProWMS for warehouse operations, and ProShip for multi-carrier shipping.

How many warehouses does Prozo operate?

Prozo operates 50+ fulfilment centres with approximately 3 million square feet of warehouse space across India. These include large fulfilment centres for B2B replenishment, medium FCs for D2C fulfilment, and dark stores for quick commerce deliveries.

Does Prozo support quick commerce and 30-minute delivery?

Yes, Prozo supports 30-minute and 90-minute deliveries through its network of hyperlocal dark stores. The network covers 745+ drop pin codes with dedicated dark store operations for quick commerce platforms like Zepto, Blinkit, and Swiggy Instamart.

What technology platform does Prozo provide?

Prozo provides three purpose-built technology products unified on one platform. ProOMS orchestrates orders across marketplaces, D2C, and quick commerce channels. ProWMS powers warehouse operations with real-time inventory visibility. ProShip handles multi-carrier allocation, tracking, and NDR management across 30+ logistics partners.

How does Prozo help omnichannel brands?

Prozo bridges online and offline supply chains through a single operating system. Digital-first brands can expand from D2C and marketplaces into general trade, modern trade, and quick commerce. Legacy brands can launch on marketplaces, D2C, and quick commerce platforms using Prozo's fulfilment infrastructure and shipping integrations.

Which logistics partners does Prozo work with?

Prozo works with 30+ courier and logistics partners including Delhivery, DTDC, BlueDart, Xpressbees, Ekart, Gati, Shadowfax, Safexpress, India Post and more. These partnerships cover surface, air, and appointment-based delivery routes across 25,900+ pin codes in India.

What is the Prozo Control Tower?

The Prozo Control Tower is a governance layer that provides real-time visibility across the entire fulfilment and logistics network. It includes SLA monitoring, exception management, decision intelligence, and centralized operations dashboards for end-to-end supply chain governance.