radarhoki

What information do new users provide during registration?

New account holders on radarhoki provide an email address, password, and basic contact details during registration. After account creation, we request KYC verification — a valid ID card (KTP, passport, or driver's license) and a selfie for identity confirmation. This process typically completes within subject to verification. All personal data is encrypted and handled according to our privacy policy.

Are there fees on a deposit or withdrawal request?

radarhoki does not charge deposit or withdrawal fees. Payment-method providers (e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank) may apply their own standard charges — review your payment provider's terms. Withdrawal requests are processed subject to account verification and standard security checks.

Which football and tournamentmarkets does radarhoki list?

Our platform covers major football leagues and tournaments including Liga 1 (Indonesia), Piala AFF, Piala Indonesia, Champions League, Premier League, and international friendlies. We also list badminton (BWF tournaments), MotoGP, and esports markets (Mobile Legends Professional League, Free Fire tournaments). Market availability varies by season and event schedule.

How does the loyalty tier programme work?

Active players on radarhoki earn loyalty points through deposits and gameplay. Points accumulate toward tier upgrades, which unlock cashback rates, bonus offers, and priority support. Tier status resets monthly — review your account dashboard for current points and tier level. Cashback is credited on scheduled dates (typically Mondays). Tier benefits are non-transferable and subject to account verification status.

What should I do if I suspect an account-access issue?

If you suspect unauthorized access, change your password immediately using the password-reset link on the login page. If you cannot access your email, contact our support team via the in-app help channel or email. Provide your account email and a mobile bankingef description of the issue. Our team will verify your identity and assist with account recovery.