SalvageData

How much do data recovery services cost?

The cost of data recovery varies according to the type and level of damage, as well as the urgency in the turnaround time. You can expect a cost of $300-$1000 for more minor fixes and $1100-$1900 for more major incidents such as disk crashes or water damage. Before any data is recovered we send a detailed quote for the recovery service. To best determine how much your data recovery will be, your device will need to be analyzed in the lab beforehand. Start a case in order to request an estimate.

Is the service secure and reliable?

Our SSAE 16 SOC3 TYPE III certification is paired with a strict chain-of-command protocol for all data. This means your data is safe, secure, and kept confidential. We are also a trusted data recovery provider for government agencies and healthcare providers since we are also GSA and HIPAA-compliant. Also, when the recovery requires our technicians to physically open the hard drive, we use our certified ISO-5 cleanroom.

How long is the data recovery process?

SalvageData offers three recovery options so you can choose between different turnaround times and economical options: Emergency: time critical recovery with 24/7 assistance year-round, including weekends and holidays. We start the recovery process as soon as we receive the drive at our lab. Standard: 5-7 business days. Fastest turnaround time during business hours, Monday through Friday. Eco: 10-15 business days. Best value for when the data isn't critical for day-to-day operations, available Monday through Friday and completed during normal business hours.

Does the service guarantee a successful recovery?

SalvageData prides itself on maintaining a 96% successful recovery rate, however, some types of damage do result in data becoming unrecoverable. In those cases, SalvageData has a No Data, No Charge policy. This means that in the unlikely event that we can't recover your data, we don't charge you for the worked hours and equipment used.

Does the recovery service affect my device's warranty?

No. SalvageData complies with the data recovery industry standards and that of all manufacturers. We're a trusted partner for Microsoft and Apple. Our data recovery service does not void the original warranty of a device. Since 2003, SalvageData has recovered data from any type of data storage device, of any brand. We can safely recover data from systems and brands like Apple, Asustor, Dell, Fujitsu, G-technology, Hitachi, HP, IBM, Intel, Kingston, Kioxia, Lenovo, Lexar, Maxtor, Microsoft, OCZ, PNY, Samsung, Sandisk, Seagate, Sony, Symantec, Toshiba, VMware, Western Digital, and more.