Free Bug & Crash Tracker Tool For Android & iOS

Online bug tracker tool - What is it?

Shakebug is an online bug and crash tracker that mobile developers use to identify and fix issues. Clients and testers report issues from inside the app, with screenshots they can annotate, while Shakebug automatically captures device details and logs. It integrates with popular project management, communication and helpdesk tools.

What is a bug tracking system?

A bug tracking system collects reports of issues in applications so developers can refine their app through continuous fixes and upgrades. With Shakebug, a user reports an issue by simply shaking their phone, and developers receive the complete information needed to reproduce and fix it.

Can we use it as a Crash tracker tool?

Yes. Shakebug records crashes in mobile applications along with the device, OS version and session details around the crash, so developers can diagnose and resolve crashes faster.

How Shakebug is useful?

Shakebug shortens the path from a bug being found to a bug being fixed. Reports arrive with screenshots, steps, device data and logs attached, which removes back-and-forth between testers and developers and speeds up releases.

What are the advantages of using this tool?

Advantages include in-app bug reporting by shaking the device, automatic crash reports, annotated screenshots, session and user journey timelines, integrations with tools like Jira, Slack and Trello, and a free plan to get started.

Does Shakebug track user sessions?

Yes. Shakebug records every user session and links each bug and crash report to the session it happened in. You can open a session's journey to see the screens, events and actions that led up to an issue, so your team can reproduce and fix it faster, even for users who never log in.

Can Shakebug show the user journey before a bug or crash?

Yes. Shakebug builds a step-by-step user journey for every session, a timeline of the screens viewed and events triggered. When a crash or bug is reported, you can replay this journey to understand the exact path that caused it, instead of working from a stack trace alone.

Does Shakebug measure user retention?

Yes. Shakebug includes device-level retention analytics with weekly cohorts. You can track Week-1 and Week-4 retention, stickiness and active users over time, and see how app quality and crashes affect whether users come back.