Question 1

How do credits work?

Accepted Answer

Credits are the building block of SharpAPI's pricing. Every active subscription holds at least 1 credit, and each credit gives you a pre-paid monthly quota of processed words, API calls and plan features. Your total monthly cost is simply per-credit price × number of credits.A useful way to picture it is a roaming data plan: each credit is one pre-purchased quota block you hold for the month. If you expect to use more, you buy another block in advance. If you need less, you drop a block and the unused portion comes back to you on your next invoice.You can add or remove credits at any time. Changes are immediate, but the way they appear on your invoice depends on when in the billing cycle the change happens:Adding a credit mid-cycle creates a prorated charge on the spot that covers onl

Question 2

What does each credit cover?

Accepted Answer

Each credit in SharpAPI’s pricing system provides a pre-paid quota for API usage, including:Processed Words: The total input and output words handled by the API, with quotas varying by plan.API Calls: Includes both AI-powered endpoints (like content generation) and utility endpoints (like data formatting).Additional Features: Access to SDKs, libraries, analytics, and other plan-specific benefits.Credits are billed monthly, and higher-tier plans include larger quotas per credit, offering better value and scalability. If your needs grow, you can add more credits or upgrade your plan, and if your usage decreases, you can remove extra credits for the next billing cycle.

Question 3

Are there any additional fees beyond credit usage?

Accepted Answer

No, all costs are deducted from your credits unless explicitly specified for custom configurations or add-ons.

Question 4

Can I upgrade or downgrade my plan at any time?

Accepted Answer

Yes. The two kinds of changes behave differently:Changing the number of credits inside your current plan takes effect immediately. Your invoice is prorated for the remainder of the cycle: adding a credit creates a prorated charge on the spot, removing one creates a prorated credit balance that offsets your next invoice.Changing your plan tier (for example moving between Build, Launch and Scale) takes effect at the start of your next billing cycle, so your per-credit price and per-credit quotas switch over cleanly without mid-cycle splits.You can combine both: adjust the credit count now and line up a tier change for the next renewal.

Question 5

What happens if I run out of credits?

Accepted Answer

If you exceed your credits, additional usage will be paused until more credits are purchased. You can purchase credits on-demand or upgrade your plan to avoid interruptions. It's advisable to monitor your usage via the Dashboard or our Quota API, and ensure you have enough credits for your needs.

Question 6

How can I track my credit usage?

Accepted Answer

You can track your credit usage through your SharpAPI account Dashboard. It provides detailed reports on how credits are being used, allowing you to manage your subscription efficiently. Additionally, you can use the special Quota API endpoint to monitor your credit usage quota.

Question 7

What are "processed words"?

Accepted Answer

Processed words refer to the total number of words handled by the API in a single job, including input and output words. For example, if you send 100 words for paraphrasing and the output is 120 words, the total processed word count is 220.

Question 8

What happens when I add a credit in the middle of a billing cycle?

Accepted Answer

Adding a credit is immediate. The new quota becomes available right away, and you are charged a prorated amount that covers only the days remaining in your current cycle.The closer the change is to your renewal date, the smaller the prorated charge. Adding a credit on the first day of the cycle prorates to almost the full per-credit price; adding one the day before renewal prorates to just a small fraction.On your next renewal you pay the normal full monthly amount for the updated credit count, with no catch-up charge.

Question 9

What happens when I remove a credit in the middle of a billing cycle?

Accepted Answer

Removing a credit also takes effect immediately. There are two independent things happening, and it helps to look at them separately:The quota tied to that credit disappears right away. You cannot continue using its processed-words allowance for the rest of the cycle.The money you already paid for the remaining days does not vanish. The unused portion is converted into a prorated credit balance on your account and is automatically applied to your next invoice, reducing that charge or zeroing it out if the balance is large enough.If the leftover balance is larger than one full renewal, it rolls forward and keeps reducing future invoices until it is consumed. In other words, you lose the quota the moment you remove the credit, but you do not lose the corresponding money.

Question 10

Why do I see multiple smaller charges between my monthly renewals?

Accepted Answer

Those are proration charges, not duplicate billing. Every time you add a credit in the middle of a cycle, a separate small invoice is issued that covers only the remaining days of the current cycle at your per-credit price.That is why two identical "add one credit" actions can produce very different amounts: a change made early in the cycle is prorated over most of the month, a change made near renewal is prorated over very few days. On your renewal date you are charged the normal full monthly total for the current credit count, and the cycle resets.

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