Best Courier Aggregator for eCommerce in India — Shipmozo

What is Shipmozo and how does it help eCommerce sellers?

Shipmozo is an AI-powered multi-carrier shipping aggregator that lets eCommerce and D2C sellers manage all shipments from one dashboard. It connects to 27+ courier partners, covers 29,000+ pin codes across India, and supports international shipping to 195+ countries — with features like bulk label generation, automated courier selection, real-time tracking, and COD management.

How is Shipmozo different from other shipping aggregators in India?

Unlike basic aggregators, Shipmozo uses an AI courier selection engine that picks the best carrier per order based on pincode-level delivery performance, cost, and speed. It also offers WhatsApp COD confirmation before dispatch, branded tracking pages, volumetric-free billing slabs up to 2kg on select couriers, and proactive NDR management — all from one dashboard with no hidden platform fees.

Is Shipmozo free to use? Are there any hidden charges?

Shipmozo does not charge a platform or subscription fee. You pay only for the shipping cost per shipment. There are no hidden dashboard fees. Certain WhatsApp/SMS notification types beyond free usage have reasonable per-notification pricing, which is transparently shown in your plan details.

How do I start shipping with Shipmozo? What documents are needed?

Sign up and set your default pickup address, packaging preferences, and shipping settings. Then submit your KYC documents and a selfie to activate courier services, COD, and higher shipment limits. Once verified, you can import orders, book pickups, generate labels and invoices, and track shipments — all from one dashboard.

Which eCommerce platforms does Shipmozo integrate with?

Shipmozo integrates with Shopify, WooCommerce, Magento, and other major eCommerce platforms via one-click sync. This automatically imports your orders into the Shipmozo dashboard, eliminating manual data entry and reducing dispatch errors.

How does COD remittance work on Shipmozo? How fast do I receive my money?

Shipmozo offers faster COD remittance with D+1/D+2 options on eligible courier partners. The COD dashboard gives you real-time visibility into pending, in-transit, and settled COD amounts — so your cash flow stays predictable without chasing individual courier statements.

How does Shipmozo help reduce fake or fraudulent COD orders?

Before dispatch, Shipmozo sends a WhatsApp COD confirmation to the buyer to verify purchase intent. This reduces RTO caused by unintentional or fake orders, ensures only genuine deliveries are attempted, and protects your margins from reverse logistics costs.

What happens when a delivery attempt fails? How does NDR work on Shipmozo?

When a delivery fails, Shipmozo triggers an NDR (Non-Delivery Report) workflow. You get free NDR calling support, structured reattempt scheduling (up to 3–5 attempts depending on the courier), and follow-up actions — all managed from your Shipmozo dashboard without needing to contact the courier separately.