Sindabad.com Ltd.

Q. What Is Sindabad.Com?

Ans: Sindabad.com Ltd. is an E-commerce platform that provides one stop purchasing solutions. We bring a wide range of products at the best value right to your home doorstep. We ensure genuine products experience the best of every product and special offers from a wide array of categories ranging from grocery items, personal care elements, stationary, home living accessries & electronics appliances etc of different brands with 100% payment security.

Q. How Do I Make A Purchase?

Ans: You can use our website or mobile app to discover your desired products. To order products, you have to follow simple steps, Registration with your Name, Adress & Contact No. Search your desired products Add products to the cart Select your required delivery area, date & time Click on Place Order button You will get a confirmation sms from Sindabad. Then, a Sindabad’s own delivery team will deliver your products at your doorsteps.

Q. How Much Time Do We Take To Deliver?

We deliver from 9.00am to 9.00pm everyday. We have 3 types of delivery depending on the products you select: Express Delivery: Same day deliveries for orders placed until 12 noon. Regular Delivery: Take up to 1-2 days after you place your order on particular items. Extended Delivery: Take 5 days after you place your order. (applicable for some specific products)

Q. How Much Do Deliveries Cost?

Delivery Charge for personal shopping, a. Tk 25 for Cart size < Tk 1200 b. Tk 35 for Cart size > Tk 1200 Delivery Charge for business/office purchase, a. Tk 50 for Cart size < Tk 500 b. FREE for Cart size > Tk 500

Q. Do you serve outside of Dhaka?

Ans: Outside Dhaka city we usually deliver through third party courier services (SA Paribahan and Sundarban Courier Service). Delivery time is maximum 5-6 working days. Delivery charge outside Dhaka city is minimum Tk 200. However, charges may increase depending on the weight and size of the product. Advance payment with delivery charges is applicable for orders outside Dhaka city.

Q. What Are Your Delivery Hours?

Ans: We deliver from 9 am to 9 pm every day. You can choose from available slots to find something that is convenient to you.

Q. Do You Have Any Physical Stores?

Ans: No, we do not have any physical stores. We provide service online. So, we have an online store which is known as sindabad.com. You can find our online store in the browser or app.

Q. Do You Have Any App? How Can I Find Your App?

Ans: Yes, we have a user friendly App. You can find our app at Android & iOS playstore and install it for a better experience. Download Sindabad App