Skillful AI

What AI models are supported?

Skillful supports all major AI models including GPT-4.5, GPT-4o, Claude Opus 4, Claude Sonnet 4.5, Gemini 2.5 Pro, Gemini 2.5 Flash, Llama 4, and more. You can switch between models anytime based on your needs — whether you need better reasoning, faster responses, or specialized capabilities.

Do I need coding skills to use Skillful?

No coding skills are required. Our visual builder lets you create sophisticated AI agents using drag-and-drop components. Define your agent's personality, connect integrations, and deploy — all without writing a single line of code. If you're a developer, we also offer full API access for custom integrations.

Can I deploy agents to messaging apps like WhatsApp and Telegram?

Yes. With our Autonomous Digital Teams feature, you can deploy AI agents directly to WhatsApp, Telegram, SMS, and more. Your agents handle conversations 24/7, with automatic escalation to human agents when needed.

How does pricing work?

DIY plans start at $20/month and Done-For-You plans start at $99/month plus a one-time setup fee. Pricing scales with the number of agents, messages, and channels. You can start on the self-serve tier and switch to Done-For-You as you grow.

Is my data secure?

Security is our top priority. We follow SOC 2–aligned controls with encryption in transit and at rest, plus role-based access. We never use your data to train our models. Enterprise plans include additional security features like SSO, audit logs, and dedicated infrastructure.

What enterprise options are available?

Our Enterprise plan includes unlimited agents and messages, dedicated infrastructure, custom AI model training, SSO integration, advanced security features, and dedicated support with custom SLAs. We also offer on-premise deployment for organizations with specific compliance requirements.

What are Autonomous Digital Teams (ADTs)?

ADTs are AI agent teams that operate autonomously across messaging channels like WhatsApp, Telegram, and Web Chat. They handle customer conversations 24/7, qualify leads, score and enrich contact profiles, and route complex issues to human agents without manual intervention.

How does the AI Channels inbox work?

AI Channels provides a unified inbox where you can see all customer conversations across WhatsApp, Telegram, Web Chat, voice, phone, and email in one place. AI handles most inquiries automatically with sub-second response times. Each conversation enriches a contact CRM with lead scores, deal tracking, and profile data. When human attention is needed, seamless handoff transfers the full conversation context.