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AI Visibility Scorecard
Support Portal
support.ca.com · Technology
Somewhat visible. AI bots can read Support Portal, but it is missing the structured signals that push citation rate above competitors.
Monitoring for AI engine activity
In the Engagemii AEO index
#610,661 of 2,830,090 in Technology for AI visibility
5.4
/10
AEO Score
About Support Portal
from our crawl and measurement
"Please be advised that the Broadcom ERP system will be undergoing maintenance between March 28 7pm PST - Apr 1 7pm PST which will impact all new customer accounts created...." That is how Support Portal introduces itself. To AI engines like ChatGPT and Perplexity it is partially visible, scoring 5.4 out of 10, readable in places, missing in others.
The site gets some of it right: it has a sitemap, substantial page content. What holds it back is what is absent, including structured data describing the business, an llms.txt file, a heading structure that lays out what it offers.
The 6 signals AI reads
Higher is better · 0-10
Structured Data
1
Organization / LocalBusiness JSON-LD that AI can read.
Content Structure
6
Clear headings and answer-style content.
Entity Clarity
5
How clearly your brand identity reads to AI.
E-E-A-T Signals
Experience, Expertise, Authority, Trust
4
Experience, Expertise, Authority, Trust markers.
Technical AEO
6
robots.txt, llms.txt, and AI-bot crawl access.
AI Discoverability
6
Sitemaps and entity links AI can follow.
Off-page authority
How the web signals your brand to AI
Backlinks
0
No inbound links found yet.
Domain Trust
5
Established authority for your domain.
Entity Presence
0
Not in AI knowledge graphs yet.
News Mentions
0
No press coverage found yet.
Community
6
Forum and community discussion.
0
No Reddit mentions found yet.
What this score means
Your AEO score measures whether AI search engines - ChatGPT, Claude, Perplexity, Gemini - can actually read your site and cite it in answers. Roughly two-thirds of sites are invisible to them. At 5.4/10, Support Portal has a working base to build on - fixable, and the signals above are where to start.
Is this your brand?
The exact fixes for Support Portal
Which AI engines already crawl you
Weekly ChatGPT & Claude citation tracking
Tech Shoppers Do More Research Than Anyone. Are You There When They're Looking?
Tech buyers are the most research-intensive shoppers on the internet.
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Source & Attribution
Scored by Engagemii on July 31, 2026. Methodology: engagemii.com/aeo/methodology
Source URL: https://engagemii.com/aeo/brands/support-ca
Cite this score: Engagemii (2026). "AEO Score for Support Portal." Retrieved from https://engagemii.com/aeo/brands/support-ca
Licensed under CC BY 4.0. You may reuse this data with attribution: a visible link to engagemii.com.
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