Tangem AG

Why do I need a hardware wallet?

The main benefit of a hardware crypto wallet is enhanced security, as private keys are stored offline, reducing the risk of hacking and malware. Another advantage is complete independence; you own your keys and can access your crypto anytime.

What makes Tangem wallet different from other cold wallets?

Your hardware wallet is always with you and doesn't need charging or wires. It fits easily in your pocket, so you can sign your transactions anywhere. Tangem's EAL6+ certification means it's as secure as a biometric passport.

What’s the difference between a 2-card and a 3-card set?

A 3-card set improves recovery options. If one card is lost, the other two can ensure access. However, with only two cards, losing one and forgetting your access code would leave you unable to reset or recover your wallet.

Does my hardware wallet depend on Tangem's servers?

We designed your hardware wallet to be fully autonomous—no Tangem servers are involved in your crypto transactions. You need only your card/ring, smartphone, and the blockchain.

If my Tangem is stolen, can a third party access my hardware wallet?

No. An access code protects the wallet against unauthorized access by third parties and brute-force attacks.

Can I use a seed phrase in the wallet?

Using a seed phrase is optional. There are three key generation methods: 1. Use the certified hardware True Random Number Generator (TRNG) that generates and stores keys inside the chip. No copies exist outside your Tangem device (recommended). 2. Generate a seed phrase with the Tangem app and import it to the hardware device. 3. Import your seed phrase from another crypto wallet. Note that seed phrases can be copied and stolen, unlike private keys generated offline.

Will I lose access to my funds if my phone is lost or broken?

You won't lose access to your funds. Use your card or ring on any compatible smartphone to download the Tangem app and access your portfolio. Remember, your phone doesn't store sensitive information; it’s just a display for easy access.