Treecat

How quickly will items be delisted on other platforms when a sale occurs?

We are successful at delisting crosslisted items from all platforms within thirty minutes of a sale. Often, the delisting is even faster. We constantly monitor for sales of crosslisted items across all supported platforms 24 hours a day, even while you sleep. If there is ever a rare occasion that we are unable to delist an item within 30 minutes you will get an email notification saying that we were unable to delist the item. A link to the item on the platform we were unable to delist will be provided in the email so you can easily delist it yourself.

Will I be charged for the sale of items that aren’t crosslisted?

Yes, but only if the items have had the Poshmark sharing or delist / relist actions performed. If an items sells that is not crosslisted and has never been delisted / relisted or shared on Poshmark then there will be no charge.

Can I import new listings on any of my e-commerce stores after my initial Treecat onboarding?

Yes. Treecat constantly monitors the listings on all of your e-commerce stores and will surface any new items that weren't previously imported. You can easily view all newly detected items that aren’t crosslisted and choose to crosslist them if you wish.

Does Treecat have a free trial option?

No. There is no free trial. However, you will only be charged when sales are detected for items you have used Treecat to crosslist, delist / relist or share on Poshmark. You can load all your inventory and even make new listings for free. You will only be charged when something sells that you have crosslisted, delisted / relisted or shared on Poshmark.

How safe is my information on Treecat?

All billing information is handled by our top rated payment provider, and Treecat has no access to your payment information (accounts, addresses, credit card info, etc). Treecat also doesn’t store any of the credentials you use for accessing your e-commerce platforms. The only information Treecat keeps is the listing information, which is publicly available on your e-commerce stores (except if it is in draft mode and hasn’t yet been published). As such, none of your sensitive data is even stored, or kept, by Treecat. Even so, Treecat follows industry best practises to implement effective secur

What limits do guest accounts have in managing my store?

You can assign as many guest accounts to your Treecat store as you like by adding the Google ID of the user you would like to grant access. Guest accounts can carry out all normal store management functions such as listing and de-listing. For example, a guest user can list a new item on all the e-commerce platforms you have registered with Treecat. The only limits for guest accounts are access to billing or e-commerce platform registration. Guest accounts will not be able to view billing history or configure payment methods for your Treecat store. Guest accounts are also not able to add a new

What are the limits and pricing for large volumes of crosslisting and listing inventory?

There is no extra charge for any volume of listing inventory or crosslisted items, across as many of the e-commerce platforms as you wish to list on for any of our pricing plans. Treecat has a tiered pricing plan that charges lower fees based on the volume of sales that are billable events (i.e. something sold that was crosslisted, shared on Poshmark or delisted / relisted). The fee is the same whether you have five or 100,000 items in your inventory. You never pay any extra for either the number of e-commerce platforms you crosslist on or the volume of your inventory.

Why do I need to install a local agent on my Windows or Mac computer?

A local agent must be installed on your Windows or Mac computer to act as a proxy, ensuring that all communication between Treecat and the ecommerce stores you use is over an IP connection approved by those stores. Treecat only uses the local agent for communications with your personal stores. The computer where you install the local agent must be on the same network you use for accessing your stores. You can still access Treecat from any web browser on any network. All communication with your stores will be routed through the local agent regardless of which computer or network you use for acc