AI Visibility Scorecard
Userback
userback.com · Technology
Somewhat visible. AI bots can read Userback, but it is missing the structured signals that push citation rate above competitors.
AI engines read this profile 1 times
Claude
#668,602 of 2,707,091 in Technology for AI visibility
0
AI Naming Predictability
iRarely named · 0/100
More likely to be named than 73% of Technology companies
5
AEO Visibility
iBorderline · 5.1/10
75
Muse Index Score
iAI agent readiness
Transactable · 75/100
12
AI Adoption
iBasic · 12/100
About Userback
from our crawl and measurement
Userback: Your #1 User Feedback Software describes itself simply: "Userback is user feedback software for product teams. Collect visual feedback, session replays, and bug reports u2014 all in one platform." To AI engines like ChatGPT and Perplexity it is partially visible, scoring 5.1 out of 10, readable in places and missing in others.
Our crawl found structured data on the page (Organization, SoftwareApplication, WebSite) and a readable heading structure. It is missing an llms.txt file and a sitemap.
The 6 signals AI reads
Strong · Good · Fair · Weak
Structured Data
Strong
Organization / LocalBusiness JSON-LD that AI can read.
Content Structure
Strong
Clear headings and answer-style content.
Entity Clarity
Good
How clearly your brand identity reads to AI.
E-E-A-T Signals
Experience, Expertise, Authority, Trust
Fair
Experience, Expertise, Authority, Trust markers.
Technical AEO
Fair
robots.txt, llms.txt, and AI-bot crawl access.
AI Discoverability
Strong
Sitemaps and entity links AI can follow.
Off-page authority
How the web signals your brand to AI
Backlinks
Weak
No inbound links found yet.
Domain Authority
Weak
Little domain authority yet.
Reference Presence
Weak
Not in AI knowledge graphs yet.
News & Press
Weak
No press coverage found yet.
Community
Weak
No community discussion yet.
Social Mentions
Weak
No social discussion found yet.
What this score means
Your AEO score measures whether AI search engines - ChatGPT, Claude, Perplexity, Gemini - can actually read your site and cite it in answers. Roughly two-thirds of sites are invisible to them. At 5.1/10, Userback has a working base to build on - fixable, and the signals above are where to start.
Frequently Asked Questions
Why choose Userback as your user feedback software?
Userback has everything you need to collect more user feedback and act on it faster. It goes beyond simple bug reporting to offer a complete platform to manage feedback, integrate with your tools, and close the loop to boost satisfaction.
Is this your brand?
The exact fixes for Userback
Which AI engines already crawl you
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How to Get Your Brand Cited by ChatGPT, Gemini, and Claude: The Complete AEO Guide
The search landscape has fundamentally shifted. While Google still dominates, millions of users now ask questions to ChatGPT, Gemini, and Claude instead of typing into a search bar.
Continue reading in your free Engagemii portalFree signup unlocks the full article plus your personalized AEO fix list for Userback.
Source & Attribution
Scored by Engagemii on August 29, 2026. Methodology: engagemii.com/aeo/methodology
Source URL: https://engagemii.com/aeo/brands/userback
Cite this score: Engagemii (2026). "AEO Score for Userback." Retrieved from https://engagemii.com/aeo/brands/userback
Licensed under CC BY 4.0. You may reuse this data with attribution: a visible link to engagemii.com.
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