UserJot

What is a feedback board?

A feedback board is a public or private space where your users submit feature requests, vote on what they want, and see what you're building. It replaces scattered feedback from emails, Slack, and support tickets with one organized place.

How long does it take to set up?

About 30 seconds. Sign up with an email, pick a workspace name, and you already have a public board, a roadmap, and a changelog ready to share.

Do you charge per user?

Never. Every plan, including the free one, has unlimited users and unlimited posts. We charge for features like custom domains, private boards, and integrations, not for the people using them.

Can I customize UserJot to match my brand?

Yes. Paid plans include custom domains, branded logos, favicons, and a primary color that propagates through the portal, widget, and emails. Full white-label is available on the Professional plan.

How does feedback connect to the roadmap and changelog?

They're one system. When you move a feedback item to Planned, it shows up on the roadmap. When you ship it, the changelog drafts a post and notifies every user who voted or commented. You don't wire any of that together.

Does UserJot support guest or anonymous feedback?

Yes. Guest posting lets anyone submit without creating an account. Anonymous mode goes further and strips the author name from submissions that go public. Both are available on paid plans.

Can UserJot help reduce customer churn?

Teams typically see over 10% lower churn after adopting UserJot. When users see their feedback move through Planned, In Progress, and Shipped in public, they stop shopping for alternatives.

Is UserJot a fit for SaaS companies?

It's designed for them. The widget, auto-login, flat pricing, and the integrations are all shaped around how SaaS teams collect feedback and ship to paying customers.