Vertask

Is there a free task management app for small teams?

Yes. Vertask offers a free forever plan for small teams with up to 2 agents — no credit card required. It includes full task management and a knowledge base. Get started for free and add licenses to grown your team.

What is the easiest task management software to use?

Vertask is designed with no learning curve — most teams are up and running in minutes. You can create a task, assign it, and start tracking immediately without any training or complex setup.

Can Vertask be used as help desk software for small businesses?

Yes. Vertask works as a free help desk software for small businesses, with task management, a client self-service portal, email-to-task, canned responses, asset tracking, and a knowledge base — all in one tool. It scales to full support teams on Pro.

Does Vertask work for IT ticketing and help desk teams?

Yes. Vertask includes an IT ticketing system with task tracking, asset management, Microsoft Entra and LogMeIn Central integrations, a knowledge base, and a client self-service portal — making it a practical free IT help desk solution for growing teams.

Can small teams use Vertask for free and upgrade later?

Yes. The free plan is free forever with no time limit. When your team is ready to grow, Pro plans unlock unlimited users, asset management, projects, contracts, integrations, and unlimited AI searches — with no forced migration or data loss.

How many users can I have on Vertask?

The free plan supports up to 2 agents. Pro plans are billed per agent with no hard cap — so you can scale from a small team to a full support organization without switching platforms.

Does Vertask have AI features?

Yes. Insight AI is built into Vertask — it drafts responses, searches your knowledge base in natural language, and surfaces solutions from past tasks to help your team resolve work faster with less effort.

Can clients submit and track their own support requests?

Yes. Vertask includes a self-service client portal where clients can submit requests, track task status, and search your knowledge base — reducing inbound follow-up so your team can stay focused.