Vision Equipment

What types of equipment are available in your online store?

We stock a diverse range of foodservice equipment, catering to supermarkets, restaurants, delis, meat markets, and convenience stores. Our inventory includes new, used, scratch and dent, as well as overstock equipment. With a flexible pricing range, we can accommodate any budget, providing our customers with options that suit their financial preferences.

What is your return policy for online store purchases?

We provide a 30-day return policy for your peace of mind. If you're not entirely satisfied with your purchase, you may return it within this period. Please note that a restocking fee of 25% of the total price will be applied to cover handling costs. While we strive to ensure that every product reaches you in perfect condition, we understand that issues may arise, necessitating a return. However, we kindly request that you allow us the opportunity to address any concerns before initiating a return. Our goal is to ensure customer satisfaction, and we are committed to resolving any issues to mutu

What brands do you carry, and does your inventory change often?

We stock an extensive range of foodservice equipment, featuring all major brands. To easily locate specific brand items, utilize the search function on our website. Although we are not exclusive dealers of particular brands, we have established contracts with major retailers and manufacturers globally to liquidate surplus overstock. We encourage you to regularly check our website for updated inventories and new offerings.

What are my options for buying from Vision Equipment?

At Vision Equipment, we offer two purchasing options to suit your preferences: Online Store: You can buy items from our online store using either the "Buy It Now" selection or by making an offer through our "Make Offer" option. Both types of purchases may qualify for free shipping and come with a 30-day return policy. This provides flexibility whether you prefer immediate purchase or negotiation. Online Auctions: We conduct online auctions across the country, providing you with the opportunity to bid on items that may be in your area, cater to your specific needs, or align with your desired pr

How do you handle shipping and delivery of equipment?

Vision Equipment provides Free Shipping promotions on certain items within our online store. It's important to note that the Free Shipping offer is applicable solely to the 48 contiguous United States and covers basic delivery to a business with loading dock. Expedited delivery or shipments outside of the lower 48 United States are not eligible for the free shipping offers and typically involve additional shipping charges. Shipping that requires lift gate and residential delivery will incur extra fees.

Can I get assistance in finding the right equipment for my specific needs?

If you have a specific question about an inventory item or are in search of equipment not listed on our site, please reach out to Terri Brewer in our office at (800)391-3550. Her extensive knowledge of foodservice equipment makes her well-equipped to assist you, and she will be more than happy to provide the information or guidance you need.

Are there any warranties or guarantees on the equipment?

In our online store, we provide a diverse selection of items, ranging from new, used, scratch and dent to overstock equipment. It's crucial to be aware that the majority of items are covered by a 30-day return policy from Vision Equipment exclusively. However, new or scratch and dent items may still carry the original manufacturer's warranty. For specific inquiries about the warranty of a particular item, please contact us at (800)391-3550 for comprehensive details on how to proceed.<br> <br>Items obtained through online auctions adhere to standard terms, being sold as-is with no warrant