Grocery Ecommerce Platform

Who are the typical users of the Wave Grocery platform?

Wave Grocery has the following customers: Medium, large and enterprise level of FMCG-Super market-Grocery companies for B2C and B2B customers.

Could I select only one of your solutions?

Yes, our solutions can be chosen individually or all at once. Our digital solutions include: Ordering & Web Storefront, Mobile App, Picker App, Phone Ordering, Delivery App, and Loyalty. Keep in mind that our Mobile App, Admin Panel, and Ordering Storefront are all available as a package for the price of one. We offer these integrated solutions because they have been shown to drive sales, and by doing so, we can help you achieve your overall sales goal.

Could I start with one solution and, in the future, take more solutions?

Yes, you can add as many solutions as you want. Our solutions are quick and simple to implement, so regardless of how many you'd like to start with initially, you can always come back and choose more.

Is Wave Grocery an ecommerce platform or a marketplace?

We are an ecommerce platform exclusively for supermarkets and grocery stores, supporting a single vendor with one or more stores.

Would I need to have or hire a designer or a software developer?

No, the Wave Grocery platform employs a dynamic team of designers, engineers, and marketers who collaborate closely together to deliver the best results when building your website. You have a lot of freedom to customize your ecommerce website with options like our configurable themes. If you already have a software developer and want us to integrate with your systems, then it's okay. Otherwise, you would not need one if we build everything from scratch.

What is your support policy?

We offer 8x5xNBD support (Monday–Friday, 09:00–17:00 EEST). This means you’ll receive a reply by the next business day. However, we provide 24/7 daily support for any major issues that may prevent the service from functioning properly.

Can the Wave Grocery platform be integrated with other systems?

Yes, Wave Grocery can be integrated with nearly any ERP or ecommerce platform, including WordPress, Presta, Magento, WooCommerce, and NopCommerce. It also integrates seamlessly with payment gateways, loyalty systems, CRMs, and last-mile delivery services. Our integration system is simple and supported by readily available APIs and detailed documentation that has many examples, so you can get onboarded right away. We provide a clear timeline and walk you through every step of the process until your systems go live. Additionally, we offer daily support, resolve issues, offer consultations, and c

Can we transfer our data to Wave Grocery?

Yes, we have already implemented similar solutions to our partners. Your data, like customer info, products, customer loyalty points, and orders, can be securely migrated to the Wave Grocery platform.