eCHANDA

How can I accept donations through your platform?

Taking donations through our platform is simple and straightforward. First, register yourself using your mobile number and complete your profile. Please allow up to 24 hours for your account to be verified. Once verified, you cannot change your profile information. Now, create an event and invite volunteers to join. Once your volunteers have joined your event, verify their profiles yourself.

Is my donation tax-deductible?

Yes, in most cases, donations made through our platform to registered nonprofit organizations are tax-deductible. After making a donation, you will receive a confirmation email with details that can be used for tax purposes. We recommend consulting with a tax professional for specific advice related to your situation.

How can I be sure that my donation will reach the intended recipients?

We value the trust of our donors immensely. Hence, we meticulously vet all registered organizations on our platform to ensure they meet our stringent criteria for transparency and accountability. Furthermore, we provide you with a link to your donation receipt, along with an acknowledgment SMS sent to your registered number.

How do I know if my donation was successful?

After completing your donation, you will receive a confirmation SMS / email with details of your contribution. By clicking the link sent to you via SMS, you can download the receipt for your donation. If you have any questions or concerns about your donation, you can always reach out to our customer support team for assistance.

Is there a fee for using your platform?

We are committed to making charitable giving accessible to everyone, which is why we strive to keep our mobile application (eCHANDA) free of charges or additional fees for taking donations. The only charges you may incur are transactional SMS charges, which we procure from other vendors.