Flights & Hotels

Is it possible to resend the e-ticket to me?

For NusaTrip members, a copy of the E-Ticket can be found in the "My Bookings" menu available on the website, mobile site, or application.E-Tickets can also be downloaded manually via the website or mobile site by following these steps:Open the "My Bookings" menuIn the "Retrieve Booking" column, please enter the booking code and email used when booking, then click retrieveOn the next page, you can find the E-Ticket.

Why is the flight route chosen not available?

The flight routes available on NusaTrip Website/Application is based on the availability of each airline. If the selected flight route is not available, this can happen because there are no airlines operating on the selected route. Alternatively, you can perform a flight search based on the closest route to the destination airport.

Are there any age categories for flight ticket booking?

Basically, there is an age category for airline ticket booking as follows:Age under 2 years is categorized as an infant.Age 2 - 11 years is categorized as a child.Age over 12 years is categorized as an adult. Hotel

What is involved in the room price?

All the facilities that listed under the room type, and also the tax is included in the room price. The information regarding the facilities and also the hotel policy could be found under "Room Details".

Can I change the room type that has been booked?

Policies for each hotel may vary, if your request can be fulfilled, there will be an additional charge collected by the hotel. You can contact our Customer Support for further information